Clarkes of Nottingham
Getting started on our new website
Logging In:
1. To login in to the new webstore simply click the OnLine Shopping Store link on the right of the website www.clarkesnottm.co.uk
2. To ensure you see your best price always login to the webstore immediately, to do this enter your email address and password at the top right of the screen ** note if you forget your password please click on My Account and then click on the Forgot Password button where you can enter your email address to receive your password **
3. Once logged in you will be displayed with your My Account page, on here are links to
a. Contract Products – quickly and easily add contract products to your basket by entering the quantity in the box at the end of each line and scrolling to the foot of the page and clicking Add to Basket ** Note if your contract is spread over multiple pages always click Add to Basket before navigating between pages **
b. View All Orders – This is where you can see all previously raised orders and if required authorise orders
c. Saved Baskets – here you can reopen any saved baskets to continue building an order
d. My Favourites – at any time when viewing a product you can add it to My Favourites to make ordering quicker and easier if it’s a frequently ordered product, just click the Add to My Favourites button on a product
e. Group Favourites – this works the same as My Favourites but will enable everyone in your company with a login to see these Favourite Product
Shopping:
1. Click on Home or the Clarkes logo to take you to the main shopping screen, on here you will see Special Offers, click on individual products or banners for more information. Or for the option to Add to Basket
2. Using the quick links on the left hand of the site or the product categories will assist you to find the particular products you want using guided navigation, simply narrow down the results on each screen using the product filters or sub categories
3. The search bar at the top left of the screen will allow you to type in product codes or word searches to display a list of relevant results, again from here results can be narrowed down using the available product filters
4. At the foot of the home page is the Ink & Toner finder link, using this you can enter the details of any printers you have and all the compatible ink & toner will be displayed for you to add to the basket
5. On the right of the screen under Shopping Tools you have Quick Order, selecting this enables you to quickly add product codes and quantities to add to a basket, useful if you compile orders from a list
6. Also in the Shopping Tools is the link for My Printers, using this you can select and save as many printers as you wish using the Ink & Toner search tool and name each printer. Then whenever ink & toner is required select the named printer to display a list of compatible ink & toner
7. Also in Shopping Tools are links to view all Special Offers & Top Sellers as well as A-Z listings by brand and manufacturer.
Basket:
1. Anytime you add a product to the basket you will see on screen a pop up window to either select View Order or Ok (to close the window and continue shopping) also at any point you can use the View Basket link on the right of the screen to take you to your Shopping Basket. When viewing the basket simply click on home or any link to continue shopping.
2. If you wish to save your basket, click View Basket and use the Save Basket button, enter a name and save and the ensure you click Close Basket ** failure to close basket after saving will result in the basket being lost when you log out **
3.To complete your order select Complete My Order on the Shopping Basket Screen and then select relevant delivery address and enter Order Number and Notes if required and the finally click Complete My Order to send to Clarkes of Nottingham. If your order requires authorisation you will be notified at this point that the order has been sent for authorisation and the approver will be notified by email. You will receive an email acknowledgement of orders once they are successfully sent to Clarkes of Nottingham